ONLINE ISO CONSULTANT, powered by NOVARA INSTITUTE, is committed to protecting the privacy and security of our clients, visitors, and users. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website, services, or communication channels.
1. Information We Collect
We may collect the following types of information:
- Full Name, Contact Number, Email Address
- Company Name and Business Details
- Service requirements and inquiry details
- Any additional information voluntarily submitted through forms, email, or WhatsApp
We collect this information solely for the purpose of providing consultation, certification guidance, and related services.
2. How We Use Your Information
Your information is used for the following purposes:
- To respond to inquiries and provide requested services
- To process consultation and certification-related requests
- To improve our services and customer experience
- To communicate important updates or service information
- To maintain internal records and compliance documentation
We do not sell, rent, or trade your personal information to any third party.
3. Data Protection & Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, alteration, or disclosure.
While we take all reasonable precautions, no online transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
4. Information Sharing
We may share limited client information only in the following cases:
- With accredited certification bodies for audit and certification processing
- With trusted service partners who assist in service delivery
- When required by law, regulation, or legal process
All third parties are expected to maintain confidentiality and data protection standards.
5. Cookies & Tracking
Our website may use cookies or similar tracking technologies to improve user experience, analyze website traffic, and enhance performance. Users can choose to disable cookies through their browser settings.
6. WhatsApp & Communication Consent
By submitting your details through our website or contacting us via WhatsApp, email, or phone, you consent to receive communication regarding your inquiry, services, updates, or follow-ups.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or updates to your information
- Request deletion of your data (subject to legal or operational requirements)
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
10. Contact Information
📞 Phone: +91 9330717432
📧 Email: info@onlineisoconsultant.in
📍 Address: 32, Chowringhee Road, Kolkata, WB-700071